Keyword research is one of the most important parts of Search Engine Optimization (SEO). Before you start writing blog posts, building service pages, creating landing pages, or investing heavily in content, you need to understand what your potential customers are actually searching for.
That is what keyword research is all about.
Keyword research is the process of identifying the words and phrases people type into search engines such as Google when they are looking for information, products, services, or solutions to a problem.
Good keyword research helps you understand what your audience wants, how they search for it, how competitive those searches are, and which keywords have the best potential to generate traffic and customers for your business.
It is not simply about finding keywords with the highest search volume. Effective keyword research is about finding the right combination of relevance, search intent, competition, traffic potential, and commercial value.
What Is a Keyword in SEO?
A keyword is a word or phrase someone enters into a search engine.
For example, someone looking for a company to build an application might search for:
- mobile app developer
- mobile app development company
- custom software development
- how much does it cost to build an app
- app developers near me
- Austin mobile app development company
Each of these searches represents a keyword or keyword phrase that a business could potentially target with its website.
Some keywords consist of a single word, while others can contain an entire question.
In modern SEO, it is often more useful to think about search queries and topics rather than individual words.
A company attempting to rank for “mobile app development,” for example, will probably need to cover related subjects including app development costs, iOS development, Android development, cross-platform applications, maintenance, APIs, and application design.
Google increasingly tries to understand the overall subject of a webpage rather than simply counting how many times an exact keyword appears.
Why Is Keyword Research Important?
Keyword research helps answer a fundamental marketing question:
What are your potential customers searching for?
Without keyword research, companies often create website content based on what they think people are searching for.
Unfortunately, customers do not always use the same terminology that businesses use internally.
A software company might describe a service as:
“Enterprise application modernization.”
Potential customers might search for:
“upgrade old PHP application”
“replace legacy software”
“modernize old business software”
“move old software to the cloud”
Understanding those differences can dramatically affect your SEO strategy.
Keyword research can help you determine:
- What topics your customers are interested in
- What questions potential customers are asking
- Which services people are actively searching for
- How many people search for a particular topic
- How difficult a keyword may be to rank for
- Whether the search appears informational or commercial
- Which competitors currently rank for the keyword
- What type of content Google prefers for that search
- Which keywords may eventually generate leads or sales
It can also help prevent you from spending months trying to rank for keywords that have little traffic or almost no commercial value.
The Four Main Types of Search Intent
One of the most important parts of modern keyword research is understanding search intent.
Search intent describes what the person performing the search is actually trying to accomplish.
Most searches fall into four general categories.
1. Informational Search Intent
The person is looking for information.
Examples include:
- what is SEO
- how does WordPress work
- how much does mobile app development cost
- what is an API
- why is my website slow
These searches are excellent targets for blog articles, tutorials, guides, videos, and educational content.
Informational searches may not immediately generate a sale, but they can introduce potential customers to your company much earlier in their buying process.
2. Commercial Investigation
The person is researching potential products, companies, or solutions before making a purchase.
Examples include:
- WordPress vs Webflow
- best mobile app development companies
- Shopify vs WooCommerce
- SEO vs Google Ads
- best CRM for small business
These searches can be extremely valuable because the person may already be considering a purchase.
Comparison articles, buyer’s guides, case studies, and detailed service pages frequently target commercial-intent keywords.
3. Transactional Search Intent
Transactional searches indicate that someone is closer to taking action.
Examples include:
- hire mobile app developer
- WordPress maintenance company
- custom software development quote
- website design company Austin
- emergency WordPress repair
These keywords frequently have lower search volume than broad informational keywords, but they can be considerably more valuable.
One visitor searching for “custom software development company near me” may be worth more to your business than hundreds of visitors searching for a general programming definition.
4. Navigational Search Intent
Navigational searches happen when someone is trying to reach a specific website, company, or product.
Examples include:
- Facebook login
- Google Search Console
- WordPress.org
- HubSpot CRM
- Code Team Blue
There is usually less opportunity to rank for navigational searches involving another company’s brand because the user already knows where they want to go.
Short-Tail vs Long-Tail Keywords
Keywords are frequently divided into short-tail and long-tail categories.
Short-Tail Keywords
Short-tail keywords are usually broad searches consisting of only a few words.
Examples:
- SEO
- web development
- mobile apps
- WordPress hosting
These keywords can receive substantial search traffic.
However, they are frequently extremely competitive and can have unclear search intent.
Someone searching for “mobile apps” could be looking for virtually anything.
Long-Tail Keywords
Long-tail keywords are longer and more specific searches.
Examples:
- how much does it cost to build a mobile app
- WordPress developer for small business website
- custom software development company in Austin
- how to speed up a slow WordPress website
Long-tail keywords frequently have lower individual search volume.
However, they can be easier to rank for and often have much stronger search intent.
A website targeting hundreds of relevant long-tail searches can potentially generate substantially more useful traffic than a site concentrating exclusively on a handful of extremely competitive keywords.
Search Volume
Search volume estimates how frequently people search for a keyword during a particular period, usually expressed as average monthly searches.
For example:
Keyword A might receive:
10,000 searches per month.
Keyword B might receive:
200 searches per month.
At first glance, Keyword A appears much better.
But search volume alone tells you very little about the value of the keyword.
The 10,000-search keyword might be extremely broad and difficult to rank for.
The 200-search keyword could represent people actively looking to purchase exactly what your company sells.
For most businesses, relevant traffic is more important than maximum traffic.
Keyword Difficulty
Keyword difficulty is an estimate of how difficult it may be to rank on the first page of Google for a particular keyword.
SEO platforms frequently provide their own keyword difficulty scores.
These scores typically consider factors such as:
- Strength of websites currently ranking
- Number of backlinks pointing to competing pages
- Domain authority or domain strength
- Content quality
- Search intent
- Brand strength
Keyword difficulty scores should be considered estimates rather than absolute measurements.
A keyword labeled “difficult” may still be worth targeting if it is extremely important to your business.
Commercial Value
Not every website visitor has the same value.
Consider these two keywords:
“what is programming”
and
“custom software development company”
The first keyword could generate significantly more traffic.
However, many visitors searching for “what is programming” might be students or people simply curious about technology.
Someone searching for “custom software development company” may represent a company preparing to spend tens of thousands of dollars on a software project.
When conducting keyword research, always ask:
If we ranked #1 for this keyword, would the people visiting the website be valuable to our business?
That question can be more important than search volume.
Cost Per Click Can Reveal Commercial Intent
Another useful metric is Cost Per Click, commonly called CPC.
CPC represents approximately how much advertisers may be willing to pay for clicks from a particular keyword in paid search advertising.
A keyword with significant advertiser competition can sometimes indicate commercial value.
For example, companies are unlikely to repeatedly pay substantial amounts for traffic that never generates customers.
However, CPC should never be used by itself when evaluating organic SEO opportunities.
It is simply another piece of information that can help determine whether a keyword may be commercially valuable.
How to Perform Keyword Research
A basic keyword research process can be broken into several steps.
Step 1: Start With Your Products and Services
Begin by listing everything your company sells or provides.
For a software development company, the initial list might include:
- Custom software development
- Mobile app development
- WordPress development
- API integration
- AI integration
- Legacy software modernization
- Website development
- Software maintenance
These are sometimes called seed keywords.
Seed keywords are broad phrases that you can use to discover hundreds of additional keyword ideas.
Step 2: Think Like Your Customer
Businesses frequently use technical terminology that their customers do not.
Try thinking about the problem from the customer’s perspective.
Instead of:
“legacy application modernization”
a customer might search:
“how to upgrade an old PHP website”
Instead of:
“application performance optimization”
someone might search:
“why is my website so slow”
These problem-based searches can reveal excellent content opportunities.
Step 3: Look at Google Suggestions
Google itself can provide excellent keyword ideas.
Start typing your main keyword into Google and examine the autocomplete suggestions.
You can also examine:
- People Also Ask
- Related Searches
- Search results
- Suggested refinements
These features can reveal how real users search for a topic.
Step 4: Use Keyword Research Tools
Professional SEO tools can provide significantly more information.
Popular keyword research platforms include:
- Google Keyword Planner
- Google Search Console
- Semrush
- Ahrefs
- Moz
- Ubersuggest
- KeywordTool.io
- Google Trends
Different platforms provide different estimates and metrics, so the numbers will rarely match perfectly.
That is normal.
You are primarily looking for patterns and opportunities rather than perfectly accurate numbers.
Step 5: Research Your Competitors
Competitor research can dramatically accelerate keyword discovery.
Look at companies ranking well in your industry and determine:
- Which service pages generate traffic
- Which blog posts rank well
- Which keywords they target
- Which pages have backlinks
- Which subjects they repeatedly cover
If several successful competitors have detailed pages about the same topic, there may be a good reason.
You do not want to simply copy competitors.
Instead, use their success as evidence that demand exists and then determine how you can create something better.
Analyze the Current Google Search Results
One of the best keyword research tools is the search results page itself.
Search the keyword you are considering.
Then examine what Google ranks.
Are the results primarily:
- Blog articles?
- Product pages?
- Local businesses?
- Service pages?
- Videos?
- Forums?
- Ecommerce stores?
- Government websites?
- News articles?
This reveals what Google believes searchers want.
For example, if every top result for a keyword is an informational blog article, attempting to rank a product page may be difficult.
You may need to create an educational article instead.
Search intent should influence the type of page you create.
Local Keyword Research
Local businesses should also research location-based keywords.
Examples include:
- Austin SEO company
- New Orleans WordPress developer
- mobile app developer Austin
- website designer near me
- software development company Texas
Local SEO involves additional factors such as Google Business Profiles, reviews, citations, proximity, and local links, but keyword research still plays an important role.
Businesses should usually target both geographic keywords and broader industry keywords.
Keyword Research for Blog Articles
Blog content provides an excellent opportunity to target informational and long-tail searches.
Imagine a web development company offers WordPress support.
Possible blog keywords might include:
- why WordPress websites become slow
- WordPress white screen error
- WordPress plugin causing website crash
- WordPress hacked what to do
- how much does WordPress maintenance cost
- when should you redesign a WordPress website
- WordPress vs custom website
Each article can attract potential customers experiencing a problem that the company can solve.
This strategy is sometimes called content marketing SEO.
Keyword Research for Service Pages
Service pages should generally target stronger commercial keywords.
For example:
Blog article:
“How Much Does It Cost to Build a Mobile App?”
Service page:
“Mobile App Development Company”
Local service page:
“Mobile App Development Company in Austin”
These pages target users at different stages of the sales funnel.
The informational article attracts someone researching a project.
The service page targets someone looking for a development company.
A strong SEO strategy usually includes both.
Primary Keywords and Secondary Keywords
A webpage does not need to target only one keyword.
A good page typically has one primary topic and several related keyword variations.
For example, a page targeting:
mobile app development company
might naturally include phrases such as:
- app development services
- iOS development
- Android development
- mobile software development
- custom mobile applications
- app developers
You should not artificially repeat these phrases.
Instead, cover the topic thoroughly.
Google can usually understand that these terms are closely related.
What Is Keyword Stuffing?
Keyword stuffing is the practice of unnaturally repeating keywords throughout a webpage in an attempt to manipulate search rankings.
For example:
“Our Austin mobile app developers are the best mobile app developers in Austin. If you need Austin mobile app developers, contact our Austin mobile app developers.”
That sounds terrible to readers and is unnecessary for modern SEO.
Instead, write naturally:
“Our Austin development team builds custom mobile applications for businesses, including native iOS and Android apps.”
The goal should be to create useful content that clearly addresses the subject.
Keyword Clustering
Keyword clustering involves grouping similar keywords together based on search intent.
For example:
- mobile app development cost
- cost to build an app
- app development pricing
- how much does an app cost
- mobile application development price
These searches may be similar enough to target with one comprehensive article.
You usually do not need five separate articles targeting five slightly different versions of the same question.
Creating too many nearly identical pages can cause your own pages to compete against each other.
This is sometimes called keyword cannibalization.
Topic Clusters and SEO
More advanced SEO strategies organize related content into topic clusters.
For example, your main topic could be:
Mobile App Development
Supporting articles might include:
- How Much Does It Cost to Build a Mobile App?
- Native Apps vs Cross-Platform Apps
- iOS vs Android Development
- How Long Does App Development Take?
- Mobile App Maintenance Costs Explained
- How to Publish an App to the Apple App Store
- How to Integrate APIs Into Mobile Apps
- Can AI Build an Entire Mobile App?
These pages can link to one another and to the primary service page.
This helps users navigate the website and helps search engines understand the depth of your expertise around the subject.
Competitor Keyword Gaps
A keyword gap is a keyword that competitors rank for but your website does not.
Suppose three competing software companies rank for:
“legacy PHP application modernization”
but your company offers the same service and has no page about it.
That represents a potential keyword gap.
SEO platforms can analyze competing domains and uncover hundreds or thousands of these opportunities.
Then you can prioritize the ones most relevant to your business.
Branded vs Non-Branded Keywords
Branded keywords include your company’s name.
Examples:
- Code Team Blue
- Nike shoes
- Apple iPhone support
Non-branded searches describe the product or service without mentioning the company.
Examples:
- custom software developer
- running shoes
- smartphone repair
Strong brands frequently receive significant traffic from branded searches.
However, SEO growth usually requires ranking for non-branded keywords because these searches introduce your company to people who do not already know about you.
Questions Make Excellent Keywords
Questions are particularly useful for blog content.
Potential customers frequently search for things such as:
- How much does SEO cost?
- How long does SEO take?
- What is keyword research?
- Why isn’t my website ranking?
- How many keywords should a webpage target?
- Is WordPress good for SEO?
- Does blogging improve SEO?
These searches can help you build a large library of helpful content.
They can also provide opportunities to appear in AI-generated search results, featured snippets, People Also Ask results, and other search features.
Create Content for People, Not Just Keywords
Keyword research should guide your content strategy, but keywords should never become the entire strategy.
The objective is not simply to insert certain phrases into an article.
The objective is to understand what the searcher wants and provide the best possible answer.
A strong webpage should:
- Answer the user’s primary question
- Address important related questions
- Be easy to navigate
- Provide useful examples
- Demonstrate expertise
- Avoid unnecessary filler
- Link to useful related resources
- Provide a clear next step
Keywords help you discover what people want.
Quality content helps you earn the ranking.
Keyword Research Cheat Sheet
When evaluating a keyword, ask these questions:
Relevance:
Does this keyword relate directly to our business?
Intent:
What is the searcher trying to accomplish?
Volume:
Are enough people searching for it to make the effort worthwhile?
Competition:
How difficult will it be to outrank the current results?
Commercial Value:
Could someone searching for this become a customer?
Content Type:
What type of content currently ranks?
Authority:
Can our website realistically compete with the sites currently ranking?
Opportunity:
Can we create something better than the existing results?
If most of those answers are positive, you may have found a good keyword.
A Simple Keyword Priority Formula
You do not necessarily need a complicated SEO formula.
A simple way to prioritize keywords is:
High relevance + strong intent + achievable competition + useful traffic = good SEO opportunity
Do not automatically chase the keyword with the largest search volume.
A smaller keyword directly connected to your services may generate dramatically more business.
Keyword Research Is an Ongoing Process
Keyword research should not be performed once and forgotten.
Markets change.
New products appear.
New technologies become popular.
Customers begin using different terminology.
Competitors publish new content.
Google changes how search results are displayed.
Your own website will also start ranking for unexpected search terms.
Google Search Console is particularly useful for discovering these opportunities.
You may discover that a page created for one keyword is receiving impressions for dozens of related searches.
Updating the page to better answer those queries can sometimes improve rankings significantly.
Keyword Research and SEO Strategy
Keyword research ultimately becomes the roadmap for your SEO campaign.
It can help determine:
- Which service pages your website needs
- Which blog articles you should publish
- Which pages should target local markets
- Which topics deserve comprehensive guides
- Which older pages should be expanded
- Which pages should internally link to one another
- Which topics may attract backlinks
- Which searches have the greatest sales potential
Instead of randomly publishing content, keyword research gives every page a purpose.
Final Thoughts
Keyword research is the foundation of a successful SEO strategy.
It helps businesses understand what potential customers are searching for, why they are searching for it, and what type of information or service they expect to find.
The best keyword strategy does not simply chase large traffic numbers.
It focuses on identifying search terms that connect your company’s expertise with real problems, questions, and purchasing decisions.
Start with the products and services you provide. Research how customers describe those services. Analyze search volume, competition, and search intent. Study the pages that already rank. Then build better, more useful content around the opportunities you discover.
When keyword research is combined with strong website architecture, useful content, technical SEO, backlinks, and a good user experience, it can create a steady source of organic search traffic and potential customers for years.